🌿 Refund Policy

At Rubja, your wellness journey is our top priority. If something isn’t right, we’re here to make it better with care, clarity, and no hassle.

🔄 Easy Returns & Refunds

We accept returns on eligible items within 30 days of delivery. To qualify for a refund, items must be:

• Unused and in original packaging
• Free from damage or tampering
• Accompanied by proof of purchase

Please note: Certain health and personal care items may be non-returnable due to hygiene and safety standards. These exceptions will be clearly marked on the product page.

🚚 How to Start a Return

1. Contact Us at info.rubja@gmail.comwith your order number and reason for return.
2. Our team will guide you through the return process and provide a shipping label if applicable.
3. Once we receive and inspect the item, your refund will be processed within 5–7 business days.

💳 Refunds

Refunds are issued to the original payment method. Depending on your bank or provider, it may take additional time for the funds to appear.

If your refund is delayed or missing, feel free to reach out we’re available 24/7 to help.

❌ Non-Refundable Items

• Opened or used health supplements
• Personal care items marked as final sale
• Gift cards and promotional items

🌍 International Returns

We offer free worldwide delivery, but return shipping costs for international orders may vary. Our support team will provide full details based on your location.

💬 Need Help?

We’re always here for you. Reach out anytime at info.rubja@gmail.com or use our live chat for immediate assistance.

Your wellness is personal and we treat it that way.